Managing Groups and Teams

This course introduces you to the science of teams. Particularly, the class focuses on the structures and processes that affect team performance, highlighting common pitfalls associated with working in teams and introducing strategies to maximize team potential. Topics include team composition and diversity, team creativity and decision-making, team leadership and influence, intra-team and inter-team conflict, and team member coordination. You will participate in a number of exercises to illustrate principles of teamwork and to give you practice not only diagnosing team problems but also taking action to improve total team performance.